PUBLIC SECTOR
Citizens across the globe require the seamless delivery of government programmes and services, and demand high levels of transparency and accountability from public sector agencies.
From health and education to infrastructure and utilities, the maturity of public services affects government’s ability to deliver. Whether you’re aiming to provide essential services where none exist or to offer more services, more quickly, to more people, there’s a need for innovative solutions to swiftly close any gaps.
Do you have a clear roadmap for IT solutions to improve delivery to citizens?
Business Issues and Challenges
From municipalities to national departments, government agencies are seeking new ways to ‘do more with less’ to improve their delivery of citizen-centric services.
Using a consultative approach, we’ll partner with you to address transformational objectives and specific issues such as:
- Collaboration and communication across departments and agencies, and borders
- Resource management, operational efficiency and cost optimisation
- Weak or outdated ICT infrastructure, and limited IT capacity
- IT innovation and consolidation
- Streamlining assets and providing shared services
- Balancing agility with privacy and security
- Skills development and job creation
Our solutions and services include:
- Network solutions to equip workforce with secure access to data, applications and systems
- IT solutions for digital cities
- Smart building technologies to improve city operations
- Advanced ICT infrastructure
- ‘Interaction on demand’ contact centres